Privacy Policy

Privacy Notice Overview

Top Provider Wealth  is committed to protecting your privacy and securing your personally identifiable information. This Privacy Notice explains how we collect, use, store, and disclose your information when you interact with our website, communications, and services.


Scope of This Privacy Notice

This Privacy Notice applies to the information collected when you:

  • Visit our website at topproviderwealth.com ("Website"),

  • Engage with us via electronic communications such as text messages, emails, or other digital messaging ("Electronic Messaging"),

  • Interact with our advertisements on TPW or third-party websites.

Together, these channels are referred to as our Services. Additionally, if you purchase any products or services from TPW, those transactions fall under this Privacy Notice as well as our transaction agreement, which you can find here.

Please note: We maintain a separate privacy policy specifically for employees and contractors.

By using our Services, you accept this Privacy Notice. We recommend reviewing it periodically, as we may update it from time to time. If you disagree with our terms, please discontinue use of our Services.


Types of Information We Collect

We gather various types of information from users, which fall into two main categories:

Non-Sensitive Personal Information

  • Personal Identifiers: Name, email address, phone number

  • Demographic Details: Age, birth date, gender

  • Commercial Information: Transaction details and order fulfillment records

  • Location Data: Physical addresses provided

  • Employment and Education Info: Work history and education background, usually from employment applications

  • Sensory Data: Recorded telephone conversations where personal information is shared

  • Internet and Device Data:

    • Website visit details including traffic, location, logs, and communications

    • Device and browser information such as IP address, operating system, and browser type

    • Data collected via cookies and tracking technologies about your browsing habits and behaviors across websites

Sensitive Personal Information

  • Government Identifiers: Social Security Number

  • Correspondence Data: Information provided through forms or direct communications

  • Financial Data: Billing, banking, and credit card information

  • Sensory Data: Recorded calls containing sensitive personal information


Online Tracking and Browser Signals

If you choose not to provide requested personal data, some features of our Services may be unavailable to you.

  • TPW does not respond to browser “Do Not Track” signals.

  • We do respect Global Privacy Control browser settings, which notify websites of your privacy preferences.


How We Use Your Information

We use the collected information for various purposes, including but not limited to:

  • Operating and improving our Services and Website

  • Providing the products, services, and information you request or that may interest you

  • Contacting you regarding your inquiries or to provide customer support

  • Monitoring and analyzing your usage patterns to enhance user experience

  • Customizing content and advertisements relevant to your interests

  • Sending notifications about changes or promotional offers (with opt-out options)

  • Processing transactions and fulfilling contractual obligations

  • Responding to job applications and employment-related matters

  • Engaging third-party service providers for analytics, payment processing, infrastructure, and customer support, under strict confidentiality terms

  • Collaborating with trusted marketing partners to offer relevant promotions or products

  • Using third-party advertising networks to deliver targeted ads based on your website interactions (opt-out options available for behavioral advertising)

  • Ensuring safety and security for our employees, contractors, and operations

  • Complying with legal and regulatory requirements, law enforcement requests, fraud prevention, and protecting our Website security

  • Exercising or defending our legal rights and fulfilling the purposes for which data was provided


Sharing and Disclosure of Personal Information

We may share your information with:

  • Third-party contractors and service providers acting on our behalf

  • Subsidiaries and affiliates of TPW

  • Trusted marketing partners for joint promotions

  • Third-party advertising companies for targeted ads (subject to their own privacy policies)

In events such as mergers, acquisitions, sales, or bankruptcy, your Personal Information may be transferred to relevant third parties.


Aggregated and Anonymized Data

We may aggregate or anonymize personal data so it no longer identifies you. This anonymized information may be used or shared freely for research, marketing, or other lawful purposes.

Additional Information

  • Information collected through short code programs is not shared with third parties for marketing.

  • If certain data is required by law to be treated as personal information, we apply the same protections as stated above.

Information Collection Sources

We gather information from various channels to enhance and deliver our Services effectively:

  • Direct Interactions: Information you provide directly through your engagement with our Services, including submitting forms and other communications.

  • Third-Party Sources: We may receive data from external partners such as business collaborators, service vendors, marketing agencies, and credit bureaus. This data can be combined with information we collect directly or automatically.

  • Automatic Collection: Certain data is collected automatically when you interact with our Services, including usage frequency, performance metrics, aggregated statistics, and general geographic data. Details on automatic data capture methods are provided below.

  • Electronic Communication Protocols: We may automatically capture technical information during your communication with us, such as network routing details (referral source), device and browser type, IP address (which can indicate general location or organization), and timestamps.

  • Cookies: We use cookies to identify you uniquely, store user preferences, profile details, location, membership data, and statistical information about your usage volume. Cookies help personalize your experience and measure advertising effectiveness. You can manage cookie settings in your browser, including accepting, rejecting, or blocking them. Note that disabling cookies may reduce functionality and user experience on our Website.

  • Third-Party Tracking: We engage trusted service providers who may place cookies on your device to analyze individualized use and overall website traffic. Third parties also utilize cookies for advertising personalization and campaign performance tracking, subject to their privacy policies.

  • Flash Cookies: Sometimes known as “local shared objects,” these are used to save Website settings and personalize your experience. You can control these by adjusting your browser’s settings.

  • Embedded URLs: This technique tracks navigation within the Website without using cookies, passing limited non-personal information during your session.

  • Embedded Pixels and Similar Technologies: These tools identify unique visits, track ad engagement, and measure email marketing effectiveness. Information gathered may be linked to your email address.

  • Physical Location Data: We may collect your device’s location to provide location-based content or services. You may control location permissions on your device; however, declining access may limit personalized service features.


User Preferences and Opt-Out Options

  • Email Marketing: You can unsubscribe from promotional emails anytime via the automated unsubscribe link provided in our messages. For assistance, contact us at [opt-out@topproviderwealth.com

    ].
  • Non-Marketing Communications: Some messages related to customer service or legal obligations cannot be opted out of.

  • Marketing and Third-Party Sharing: If you prefer not to receive promotional messages or want to restrict sharing your data with affiliates or partners, please contact us through the methods outlined in this Privacy Notice. You may also revoke consent for receiving text messages or automated calls by reaching out to us directly.

  • Cookie Settings and Do Not Track: Manage your cookie preferences via your browser. We do not recognize or respond to “Do Not Track” signals from browsers.

  • Information Sharing: We limit sharing your personal data to selected partners, allowing you to opt out where legally permitted. Exceptions include prior consent, third-party services necessary for our operations, or legal requirements.


Data Retention and Deletion Policies

  • Retention Duration: We retain your personal data while your account is active, as needed to provide Services, fulfill the purposes described in this Privacy Notice, comply with legal requirements, resolve disputes, or enforce agreements.

  • Data Deletion: Once retention periods expire, personal information is securely deleted to prevent recovery. We may also delete data proactively as allowed by law—for example, routinely removing sensitive details like birthdays, credit card information, or social security numbers from emails.

Advertising and Third-Party Website Links

  • Third-Party Links: Our Services may include links to external websites or services. Any information you provide on these third-party platforms is governed by their own privacy policies, not ours. We are not responsible for their content or data practices. It’s recommended to review their privacy statements before sharing your personal data.

Security of Personal Information

We prioritize safeguarding your Personal Information through reasonable physical, electronic, and administrative measures designed to prevent loss, misuse, unauthorized access, alteration, or destruction. Despite these precautions, we cannot guarantee the absolute security of data transmitted to us, and any transfer of your information is at your own risk.

If we reasonably suspect unauthorized access to your Personal Information, and if required by applicable laws, we will promptly notify you via email, fax, or postal mail. Notification timelines will comply with legal standards while considering law enforcement needs and efforts to investigate and remediate the breach.


Your Rights Under State Privacy Laws

Several states—including California, Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia—have enacted comprehensive privacy legislation. If you reside in one of these states, you may have rights such as:

  • Confirming whether we process your Personal Information and accessing copies of it.

  • Requesting corrections, updates, suppression, or deletion of your data.

  • Exercising data portability rights.

  • Opting out of profiling for decisions with significant legal effects.

  • Opting out of targeted advertising or sale of your data.

Verification of your identity may be required before fulfilling such requests. Deleting your Personal Information may limit your access to our services. We may retain certain data as legally permitted, including non-personal information indefinitely.

To exercise these rights, please contact us at customer-care@topproviderwealth.com

and clearly state your state of residence, the rights you wish to exercise, and the relevant information involved. California residents can refer to the dedicated California Privacy section for additional details.

Complex requests may require up to 30 days for resolution. If your request is denied, you may submit an appeal, which we will respond to within 45 days or as required by law. Denied appeals can be escalated to your local privacy enforcement authority.


Cross-Border Data Transfers and International Users

This Privacy Notice primarily addresses users residing in the United States. By accessing our Website and submitting your Personal Information from outside the U.S., you consent to the processing, transfer, and storage of your data on servers that may be located globally, including within the U.S. This may involve countries with different data protection standards than your own jurisdiction.


Additional Rights for UK and EEA Residents

If you live in the United Kingdom or European Economic Area, you have specific data protection rights including:

  • The right to withdraw consent for processing when consent is the legal basis.

  • Access to your personal data.

  • Correction of inaccurate data.

  • Deletion of data when no longer necessary or if you object and no other legal basis applies.

  • Restriction of processing in certain circumstances.

  • Data portability to transfer data to another provider.

  • The right to object to certain data uses.

These rights are subject to certain conditions under applicable laws. To exercise these rights or request more information, contact us as detailed below. Please note erasure rights are not absolute and may be overridden by legal obligations.

You may also lodge complaints with the UK’s Information Commissioner’s Office or the relevant supervisory authority in your EEA country.


Dispute Resolution

If you have concerns about how we process your Personal Information, please contact us at customer-care@topproviderwealth.com

. We will investigate and make efforts to resolve any issues in line with this Privacy Notice. You retain the right to escalate complaints to appropriate data protection authorities.


Policy on Minors

Our Services are not intended for children under 18 years old. We do not knowingly collect or market to minors and have never sold data knowingly collected from individuals under 16. If you believe we have inadvertently collected Personal Information from a minor, please notify us immediately so we can delete it.


California Privacy Rights

California Civil Code § 1798.83 (“Shine The Light”) grants California residents the right to request, once annually and free of charge, information about disclosures of their Personal Information to third parties for direct marketing purposes. To make a request, email customer-care@topproviderwealth.com

with your name and address.



Right to Opt-Out of Selling or Sharing Personal Information

Under the California Consumer Privacy Act (CCPA), you have the right to opt out if TPW sells or shares your Personal Information with third parties. You may exercise this right at any time by sending a request via email to [customer-care@topproviderwealth.com

] or by completing the Consumer Privacy Request Form. Your request should include your full name, street address, city, state, and ZIP code. Please be aware that we are only obligated to respond to requests submitted through these specific channels.


Accessibility and Alternative Formats

This Privacy Notice is designed to be accessible for users who are blind or visually impaired, enabling interaction through web forms. If you encounter any issues accessing this content, please contact us via email at customer-care@topproviderwealth.com

for assistance.


Protection Against Discrimination

You are entitled to exercise your privacy rights under the CCPA without facing any discrimination or retaliation from TPW. This protection applies to employees, job applicants, independent contractors, and other individuals asserting their CCPA rights.


Sales and Sharing of Personal Information

  • Sales: In the past 12 months, TPW has sold Personal Information for the purpose of targeted advertising, as defined by the CCPA.

  • Sharing: During the same period, Personal Information has also been shared with third parties for targeted advertising purposes.

Note: Opt-in data related to text messaging origins is excluded from sharing and will never be disclosed to third parties under any circumstances.


Reasons for Sharing Personal Data

Your Personal Information is shared primarily to:

  • Engage third-party providers who assist us in delivering our services;

  • Enhance and customize your experience, including through personalized offers and targeted advertising related to our products and services, as well as those offered by certain service providers and marketing partners.

More details about the collection and use of your data can be found in the Purpose of Collection & Use section of this Privacy Notice.


Use and Disclosure of Sensitive Personal Information

We strictly adhere to the limitations set forth in section 7027(m) of the CCPA Regulations and do not use or disclose Sensitive Personal Information beyond those specific purposes.


Updates to Our Privacy Policy

Any changes to this Privacy Notice will be posted on this page and highlighted on the Website's homepage. If significant updates are made to how we handle your Personal Information, we may notify you via the primary email address linked to your account or by placing a notice on the homepage. The date of the most recent revision is displayed at the top of this page. It is your responsibility to keep your email address current and to regularly check this page for updates.


How to Contact Us and Manage Your Preferences

If you wish to update your personal information, adjust your communication preferences, or opt out of receiving marketing materials from TPW, please reach out to us at customer-care@topproviderwealth.com

.


Important Investment Disclaimer

Investing in precious metals carries risks and may not be appropriate for everyone. TPW strongly encourages consulting your own financial or investment advisors before making any decisions. We do not provide financial, investment, legal, or tax advice. The information on this Website and throughout our sales process is general and not customized for any individual's personal situation or goals.

While we strive for accuracy, information presented may be incomplete or inaccurate. You should independently verify any facts or opinions before making investment choices.

All decisions related to buying or selling precious metals are solely yours, based on your financial objectives, risk tolerance, and experience. TPW cannot guarantee future market performance, prices, or profits. Past performance does not predict future outcomes. Investments in precious metals are speculative and may lead to significant financial losses.


Learn More About Gold and Silver IRAs

We proudly serve thousands of satisfied customers and would be delighted to assist you in exploring precious metals investment options, including Gold and Silver IRAs.

Rights to Know, Delete, and Correct for California Consumers

California residents (excluding business representatives) have additional rights to request, for the past 12 months:

  • Types of Personal Information collected.

  • Sources of information.

  • Categories of information disclosed or sold.

  • Categories of third parties receiving data.

  • Business purposes for collection, sale, or sharing.

  • Specific pieces of Personal Information collected.

You may also request correction or deletion of inaccurate Personal Information, subject to certain conditions. Requests can be made via email or by completing a Consumer Privacy Request Form, including your full name and address. We will confirm receipt within 10 days and may require identity verification before processing. Requests may be denied if verification fails.


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